drinkalvn@gmail.com
Effective Date: January 20, 2026
Refund Policy
Our Commitment
At ALVN, we stand behind the quality of our premium electrolyte supplements. Your satisfaction is important to us.
Returns & Refunds
- Unopened Products: Full refund within 30 days of purchase
- Opened Products: We cannot accept returns of opened supplements due to health and safety regulations
- Damaged or Defective Products: Full refund or replacement within 30 days of delivery
How to Request a Refund
Contact us at DrinkAlvn@gmail.com with your order number and reason for return. We'll provide return instructions within 2 business days.
Refund Processing
- Refunds are processed within 5-10 business days after we receive your return
- Original shipping costs are non-refundable unless the product was damaged or defective
- Return shipping costs are the customer's responsibility unless the product was damaged or defective
Non-Refundable Items
- Opened or used products
- Products purchased on final sale or clearance
- Gift cards
Questions?
Contact us at DrinkAlvn@gmail.com